It alleges that Amazon violated California and Texas consumer protection laws and the federal Electronic Funds Transfer Act. LLC, 17-CV-04412, was filed in the United States District Court for the Northern District of California. The complaint alleges that Amazon “knew that their representations and omissions were untrue and misleading, and deliberately made the aforementioned representations and omissions in order to deceive reasonable consumers.” No written terms regarding the price of membership were provided to plaintiffs. According to the complaint, Amazon represented to its customers that Amazon would not charge them for the Prime membership. Once the plaintiffs discovered the unauthorized charges to their accounts, they allege that Amazon refused to provide refunds. The company then charged them for Prime memberships for years without their knowledge or consent. They claim they purchased products from Amazon.
The plaintiffs allege that Amazon deceived them into paying for unwanted Prime memberships. The recent class action lawsuit filed earlier this month consists of a group of Amazon customers from California and Texas. But after the free trial ends, Amazon automatically charges customers the annual membership fee unless they cancel in advance.Īre you looking for an expert witness? Click here to connect with a highly credentialed expert in any discipline. As a promotion for the program, Amazon offers a 30-day free trial. It also includes video and music streaming, photo storage, and early access to deals and sales. These members pay $99 each year for the services. Amazon PrimeĪmazon Prime is a membership program that offers various perks to its members-most notably, free two-day shipping. The current lawsuit suggests that there may be more to come. This is not the first time Amazon has been sued in connection to its Prime memberships. The plaintiffs further claim that Amazon engaged in false advertising of its services. Class members of the lawsuit allege that Amazon wrongfully charged them for Amazon Prime memberships.
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